Contents
What We Back Up
What is Our Retention Policy?
Disaster Recovery Policy
What We Back Up
EMS Servers
• We back up the entire tenant VMs, including the folders below:
o EMS manager configurations, located in the F:\ADI directory.
o Distributed Processing data folder, located in the F:\DPStorage directory.
o Revolving Data folder, located in the I:\revolving directory.
o User Directories/Profile Folders, located in the G:\Profiles directory.
o SFTP user data (home folders), located in I:\revolvingdata directory.
• We back up additional GE related drives of user data, disk images and infrastructure management data.
• We back up the entire Domain VMs, for Active Directory, GPOs & DNS records.
SQL Servers
• We back up all SQL databases attached to EMS systems, EMS Online, EMS API, and Tableau Data Sources.
What is Our Retention Policy?
EMS Servers
• BACKUP FREQUENCY
o Daily back up of previously mentioned locations
• RETENTION RANGE
o Retain every backup taken for 15 Days
SQL Servers
• BACKUP FREQUENCY
o Full backup weekly on Saturday
o Differential backup daily (except Saturday)
• RETENTION RANGE
o Retain every full backup taken for 4 weeks
o Retain every differential backup taken for 15 days
Disaster Recovery Policy
We use region pairs to replicate data in case of a serious disaster.
• Regional Pairs are listed in Azure Regional Pairs documentation.
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